Next assignment on the list is the Banks ... (there are lots to do after one's demise)... Since I have the er... experience of running around like what I did when my husband passed on many years ago, my sister dedicated these official stuff to me...
Ok, just want to relate my conversation with one staff in an established bank here in Ipoh.... don't know whether to get angry or amused ....
My late BIL has a bank savings account in Camerons and since it is quite troublesome for my sister to go all the way there just to submit the documents, we made a phone call to ask them for advice. The bank officer was very helpful, he told us to to to this Ipoh branch and get the forms signed there instead and these forms will be forwarded to the Cameron branch soon after....... good suggestion, right?
But when I called up the Ipoh branch to relate this to them and before I could say more, the Ipoh bank officer said, "No, no.. we cannot pay out here, you must write to the Amanah Raya (Letter of Administration)....bla bla bla.." (hello... the amount is not big la, no need to go to LA one.... )
I cut her short by telling her what the Cameron bank staff suggested, just sign the forms and that's it... and this lady kept saying No, No, we cannot pay you here....then I told her that I was not asking her to pay me but just to submit the forms on our behalf to Camerons...
The next question amused me... "What type of forms did he ask you to sign?" Gosh! As a bank officer, she did not know what type of forms to sign by the next-of-kin? I replied in a very nice way, "Indemnity and Guarantor forms, right??!"
sigh... Don't tell me she didn't know? But of course now, she does..... :)
Anyway... this left me pondering a moment ago...."Why want to make things difficult for people when there is an easier way to settle it?"