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Google Apps, I Am "App-less" Now!

Really Helpless!  Google Apps has been "confusing" me for the past two weeks.  Have anyone of you experienced this before?

July 24th, Google Apps sent email to remind that my domain is going to expire soon and to update my credit card particulars so that they can renew my blog domain.

On the same day, I updated my billing information as requested and a payment of $10usd has been debited in my credit card statement... so ... to me, it has been settled.. I could happily use my domain for another year..... Period.

Unfortunately come July 30th, they sent another email citing that payment has failed...

Our records indicate that the payment for registering your domain clairereana.com was unsuccessful.
Payment failures happen for a variety of reasons (such as insufficient funds or an expired card). You can update your payment information to resolve the issue.
Please log in to your account and update your payment information. If you take no action, your domain will not be renewed on .

When I logged in to check my billing info, everything is in order... credit card details are updated and payment has been issued in my statement.   What else do Google Apps want??  I cannot reply to their email, they are all "no-reply" status.... I checked into the forum and a few have the same problem and I am not sure what is really needed when everything is in order on my side...

What should I do now?  Wait for it to expire and "vanish?"  Or should I  "shift" my blog to some other hosting?  Sigh... This is now blog dilemma now cos my blog domain is going to expire real soooooooooooooon..... HELP... HELP!!

Comments

  1. Sorry Bananaz can only cry aloud for you.. HELP

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  2. Dunno what this is all about....mine is free blog, not a private domain. Hope you will get things sorted out soonest!

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  3. bananaZ: I heard you! Thanks!!


    stp: right, I hope so..

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  4. The same thing is happening to me!!! They said something is wrong with my credit card, want to me pay some other way...I have done nothing yet, but I hope it works so we can both continue to post our pictures!!

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  5. Hope they get it sorted out soon.

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  6. Ginny: you paid for your domain too? I thought blogspot is free...


    mun: hope so... really..

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  7. No idea how to help you. Hope everything will fine & going smooth.

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  8. Hmmm...not too sure about this too, Claire. Hope by now your problem is solved.

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  9. irene: thanks for coming by anyway! :)


    sharon: yeah, blogspot shouldnt be a problem...


    ling: yes, I hope so...

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  10. Since u r not the only one, I yhink yhey will resolve it soon. Post your problem in the forum and they will respond to it faster. Gv your url.

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  11. Most of the time when I receive emails like this, I'll ignore, cause I don't know is it spam or...

    As for your question, can't help you.. But hope you'll find an answer soon!

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  12. Kathy: already given...


    hayley: yeah, I hope that it is just a testing email...

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  13. Hey wait, there's something wrong with the email!

    It says your domain is:

    clairereana.com

    when it's actually reanaclaire.com.

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  14. awh, this is the most bad scenarior happened to all domain owner~ >.<

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  15. something must hv gone wrong

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